Privacy notice

Last updated October 29, 2026

Holism Inc. (“Holism”, “we”) runs holism.health under the name Holism Health. Holism helps people find and book holistic practitioners, and helps practitioners run their practice. This notice explains what information we collect, how we use it and the choices you have.

What we collect

• Contact details you give us: name, email, mobile number, city or ZIP code, and, for practitioners, the type of care you offer and your licence or certification.
• Account and booking details: your account, the visits you book or offer, and payments.
• Health information that clients share with their practitioner in the Holism app, such as health forms. See “Health information” below.
• Basic technical information needed to keep the site secure and working, such as IP address, browser type and the pages requested.

We don't use advertising trackers, and we don't record your screen or sell your information.

How we use it

• To run Holism: create accounts, confirm your identity with one-time codes, handle bookings and payments, and send reminders you asked for.
• To contact you about Holism, for example when booking opens, if you asked to hear from us. Every email has a way to stop receiving them.
• To keep Holism secure, prevent fraud and meet our legal duties.

Mobile numbers and text messages

We use your mobile number to send sign-in codes and, if you agreed, appointment reminders and booking updates. Texts never include health information. We don't sell your mobile number, and we don't share your mobile number or your consent to receive texts with third parties or affiliates for their marketing. Reply STOP to any text to opt out. See our text message terms.

Health information

Health forms, visit notes and take-home plans belong to the client and their practitioner. Holism stores them for the practitioner under a Business Associate Agreement, as HIPAA requires, and uses them only to provide the service. Holism staff don't view them. They are encrypted.

Who we share it with

We share information only as needed to run Holism:

• Your practitioner or client, for the bookings you make together.
• Service providers who work for us under contract: Amazon Web Services (hosting, email and text messages), Stripe (payments; Stripe receives payment amounts, never health information) and Google Workspace (company email and our waitlist and update forms).
• When the law requires it, or to protect people's safety.

How long we keep it

We keep information while your account or waitlist entry is active, and afterwards only as long as needed for the purposes above or as the law requires. Health records are kept for the period that applies to the practitioner's records.

Your choices

• Ask for a copy of your information, ask us to correct it, or ask us to delete your account or waitlist entry: email contact@holism.health.
• Stop emails with the link in any email; stop texts by replying STOP.
• Clients can ask their practitioner for a copy of their health record.

Security

We protect information with encryption, access controls and monitoring. No method is perfect, but we work to keep your information safe and will tell you if a breach affects you, as the law requires.

Children

Holism is for adults (18 and over). We don't knowingly collect information from children.

Changes

If we change this notice, we'll update this page and the date above.

Contact

Holism Inc., Massachusetts, USA · contact@holism.health